Great Valley Publishing (GVP) takes pride in the quality of its content and products. Our goal is 100% customer satisfaction. However, if you are not completely satisfied with your purchase you can request a full refund or cancellation of an order by providing written notice by email to firstname.lastname@example.org within 24 hours of placing your order.
Requests for refunds/cancellations received within 24 hours of the order will receive a refund equal to the purchase price.
Requests for refunds/cancellations received more than 24 hours of the order will receive a credit to be applied toward a future purchase.