Great Valley Publishing (GVP) takes pride in the quality of its content and products. Our objective is 100% customer satisfaction. However, if you are not completely satisfied with your purchase you can request a full refund or cancellation of an order by providing written notice by email to ce@gvpub.com  within twenty-four (24) hours of placing your order. Requests for refunds/cancellations received within twenty-four (24) hours of the order will receive a refund equal to the purchase price. Requests for refunds/cancellations received more than twenty-four (24) hours of the order will receive a credit to be applied toward a future purchase.