In June of 2024, the International Food Information Council (IFIC) published their annual “Food and Health Survey” and reported a new finding since 2022: trust in information from government agencies about what foods to eat and what foods to avoid has dropped significantly, specifically among Millennials.   

At the 2024 Today’s Dietitian Spring Symposium we learned that a growing sentiment of mistrust in public health institutions and peer-reviewed research contributed to a rising conspiracy theory that health care professionals – including RDs – have financial interests that are inextricably linked to “big food” or “big pharma.” In other words, not only are government outlets untrustworthy when it comes to reliable food data and information, you also can’t trust dietitians – they’re part of the group who are keeping us sick.      

As a Millennial dietitian in media and communications, Jaclyn London will officially tackle this topic head-on: how and why we got here; what factors contribute to the sense of mistrust among patients about dietitians; and what we can do to rebuild, restore, and solidify the dietitian “brand.”  

Jaclyn will discuss how five key factors contributed to the degradation of trust in dietitians by the public and she will explore strategies dietitians can implement to rebuild trust, restore faith, and deepen, enhance, and solidify their professional credibility – right now, and for decades to come.  

This is not a webinar or course for purchase - this is a module for credit claiming for our 2025 Spring Symposium attendees and cannot be purchased or taken by non-attendees. These sessions are exclusive to our Symposium; however, the topics may be revisited in the future in the form of a webinar or self-study course.